FAQs

1. What kind of clothing do you sell?

We offer stylish and high-quality clothing for both men and women. Our collection includes everyday essentials, trend-driven pieces, and timeless wardrobe staples designed to fit your lifestyle.

2. How do I place an order?

Simply browse our collection, choose your favorite items, select the size and color, then click “Add to Cart.” Once you’re ready, proceed to checkout and follow the steps to complete your purchase.

3. What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.

4. Do you ship internationally?

Yes! We ship worldwide. Shipping times and costs will vary based on your location and will be calculated at checkout.

5. How long will it take to receive my order?

Shipping times depend on your location. Domestic orders typically arrive within 3–7 business days, while international orders may take 7–14 business days.

6. Can I track my order?

Absolutely. Once your order is shipped, you’ll receive a confirmation email with a tracking number so you can monitor your delivery.

7. What is your return policy?

We accept returns within 14 days of receiving your order. Items must be unworn, unwashed, and in original condition. Please contact us at info@rmgfzn.shop to initiate a return.

8. Can I exchange an item?

Yes, exchanges are available for sizing issues or defects. Contact us at info@rmgfzn.shop, and we’ll help arrange an exchange for you.

9. Do you restock sold-out items?

We often restock popular items. Be sure to sign up for our newsletter or follow us on social media to get updates on restocks and new drops.

10. How can I contact customer service?

For any questions or concerns, you can email us at info@rmgfzn.shop. We typically respond within 24–48 hours.